Our Story

Our Story

How it started

This isn’t our first venture. Paul and Patrick have collaborated for 19 years, sharing a passion for developing innovative solutions to complex problems. After Paul founded DrillSpot in 2005, the two of them built the e-commerce company into an industry leader that generated over $300 million in sales through more than four million transactions.

Returned.com

This isn’t our first venture. Paul and Patrick have collaborated for 19 years, sharing a passion for developing innovative solutions to complex problems. After Paul founded DrillSpot in 2005, the two of them built the e-commerce company into an industry leader that generated over $300 million in sales through more than four million transactions.

The Future

At Returned.com, we see returns not just as a hassle to solve, but as an opportunity to make a difference. Imagine turning that 'box of shame' into a force for good! We're working on connecting folks who missed their return window with local charities in need. It's a win-win: you declutter your space, and communities get a helping hand.

Scaling this idea will take some time, but we're excited to launch it after the new year. Our goal? Keep those unwanted items out of landfills and uplift those who could use a little extra support.

But why wait to do good? We've already taken our first step by joining 1% For The Planet. We understand the not-so-great effects returns can have on our environment, and we're committed to being part of the solution from day one.

How it started

How it started

This isn’t our first venture. Paul and Patrick have collaborated for 19 years, sharing a passion for developing innovative solutions to complex problems. After Paul founded DrillSpot in 2005, the two of them built the e-commerce company into an industry leader that generated over $300 million in sales through more than four million transactions.

This isn’t our first venture. Paul and Patrick have collaborated for 19 years, sharing a passion for developing innovative solutions to complex problems. After Paul founded DrillSpot in 2005, the two of them built the e-commerce company into an industry leader that generated over $300 million in sales through more than four million transactions.

Returned.com

Paul and Eliza love shopping, but they struggle with returns. They have accumulated a “box of shame” filled with unwanted items that haven’t been returned. Through conversions with friends, family and perfect strangers, Paul and Eliza quickly realized that many others share their struggle due to the inconvenience, cost and complexity of returns. Paul saw an opportunity to deliver a much needed solution to make returning unwanted items as easy as buying them. Returned.com was born to deliver an innovative returns solution leveraging Paul’s and Patrick’s visionary technical savvy and skill and Eliza’s and Danielle’s product and operations expertise.

Paul and Eliza love shopping, but they struggle with returns. They have accumulated a “box of shame” filled with unwanted items that haven’t been returned. Through conversions with friends, family and perfect strangers, Paul and Eliza quickly realized that many others share their struggle due to the inconvenience, cost and complexity of returns. Paul saw an opportunity to deliver a much needed solution to make returning unwanted items as easy as buying them. Returned.com was born to deliver an innovative returns solution leveraging Paul’s and Patrick’s visionary technical savvy and skill and Eliza’s and Danielle’s product and operations expertise.

The Future

At Returned.com, we see returns not just as a hassle to solve, but as an opportunity to make a difference. Imagine turning that 'box of shame' into a force for good! We're working on connecting folks who missed their return window with local charities in need. It's a win-win: you declutter your space, and communities get a helping hand.

Scaling this idea will take some time, but we're excited to launch it after the new year. Our goal? Keep those unwanted items out of landfills and uplift those who could use a little extra support.

But why wait to do good? We've already taken our first step by joining 1% For The Planet. We understand the not-so-great effects returns can have on our environment, and we're committed to being part of the solution from day one.

At Returned.com, we see returns not just as a hassle to solve, but as an opportunity to make a difference. Imagine turning that 'box of shame' into a force for good! We're working on connecting folks who missed their return window with local charities in need. It's a win-win: you declutter your space, and communities get a helping hand.

Scaling this idea will take some time, but we're excited to launch it after the new year. Our goal? Keep those unwanted items out of landfills and uplift those who could use a little extra support.

But why wait to do good? We've already taken our first step by joining 1% For The Planet. We understand the not-so-great effects returns can have on our environment, and we're committed to being part of the solution from day one.