Telecommunications
AT&T

AT&T

800-331-0500
15-25 minutes hold
Medium
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Cancel AT&T

How to Cancel

  • Phone
  • Live chat (via website)
  • In-person (retail location)
  • Mail

Best time to call: Thursday mid-morning

💡 Pro Tips
  • Call during weekday mornings, as wait times are typically shorter[2].
  • Have your passcode or account PIN ready for faster verification[2].
  • To cancel, ask specifically for the 'retention department' or say 'cancel service' when prompted.
  • Live chat may offer faster initial connections for basic account inquiries.
⚠️ Watch Out For

❌ Early termination fees may apply for contract accounts.

❌ Final bill may include usage up to the cancellation date.

🎁 Common Retention Offers

AT&T may offer these to keep you:

  • Discounted rates to remain a customer.
  • Upgrade incentives or bill credits.
  • Waiving activation or reconnection fees.

💡 Only accept if it truly meets your needs!

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