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AT&T

AT&T

Complete customer service guide. Skip the hold times with AI.

Avg. Hold Time
15-25 minutes
Difficulty
Medium
Phone
800-331-0500
Get AI Help No hold music. No hassle. Just results.

News & Safety Alerts

Recent News 3

outage
3 weeks ago

AT&T Service Outage Reported on September 30, 2025

AT&T subscribers experienced a significant service disruption starting around 1:31 AM on September 30, 2025, with many users flagging connectivity issues. The outage was widely reported on DownDetector and community forums[1].

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lawsuit
3 weeks ago

AT&T Class Action Lawsuits and Settlements Overview

AT&T has faced multiple class action lawsuits in the past, including claims about unsolicited text solicitations after customers opted out, unauthorized third-party billing, and unpaid overtime for managers. However, there are no new pending class actions or settlements reported as of now[3].

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general
3 weeks ago

AT&T Declares Quarterly Dividend for November 2025

AT&T announced a quarterly dividend of $0. 2775 per common share, payable on November 3, 2025, reflecting ongoing business operations but unrelated to consumer issues[5].

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Cancel AT&T

📞 How to Cancel

  • ✅ Phone
  • ✅ Live chat (via website)
  • ✅ In-person (retail location)
  • ✅ Mail

Phone: 800-331-0500

Website: https://www.att.com

Best time to call: Thursday mid-morning

💡 Pro Tips

  • Call during weekday mornings, as wait times are typically shorter[2].
  • Have your passcode or account PIN ready for faster verification[2].
  • To cancel, ask specifically for the 'retention department' or say 'cancel service' when prompted.
  • Live chat may offer faster initial connections for basic account inquiries.

⚠️ Watch Out For

❌ Early termination fees may apply for contract accounts.

❌ Final bill may include usage up to the cancellation date.

🎁 Common Retention Offers

AT&T may try to keep you with:

  • Discounted rates to remain a customer.
  • Upgrade incentives or bill credits.
  • Waiving activation or reconnection fees.

Only accept if it truly meets your needs!

Customer Reviews

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