Internet & Cable
Comcast Xfinity

Comcast Xfinity

1-800-934-6489
15-30 minutes hold
Hard
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Cancel Comcast Xfinity

How to Cancel

  • Phone
  • In-person at Xfinity Store

Best time to call: Tuesday-Thursday 10am-2pm EST

β–Ά πŸ’‘ Pro Tips
  • Ask for retention department directly - saves 15+ minutes
  • Mention competitor pricing to negotiate better rates
  • Request equipment return labels upfront
  • Take photos/video of returned equipment as proof
  • Get confirmation number and agent name
β–Ά ⚠️ Watch Out For

❌ Early termination fee: $10 per month remaining on contract

❌ Equipment not returned: $100-300 per device

β–Ά 🎁 Common Retention Offers

Comcast Xfinity may offer these to keep you:

  • Discounted rate for 6-12 months
  • Free premium channels for 3 months
  • Upgraded speed at same price

πŸ’‘ Only accept if it truly meets your needs!

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