Capital One has agreed to pay $425 million to settle a class action lawsuit filed in Virginia federal court. The lawsuit alleged that Capital One concealed details from legacy savings account holders and failed to pay them the same interest rates as newer 360 Performance Savings account holders after launching a new product[7].
Recent consumer reviews and complaints about Capital One focus mainly on customer service and account management, with no widespread reports of service outages or technical disruptions[6].
No safety recalls reported
