A class action lawsuit filed on September 12, 2025, in New York federal court accuses JPMorgan Chase of fraudulently inducing consumers to purchase credit card memberships by promising automatic credits for certain purchases but then failing to provide those credits. The plaintiff alleges this is part of a systematic plan to deny promised benefits while charging fees[2].
Recent consumer reviews highlight issues where Chase's fraud detection system blocked legitimate transactions, leading to card cancellations and customer inconvenience. Some customers report delays and difficulties in resolving these fraud-related disruptions[4].
A judge publicly criticized about 300 JPMorgan Chase bankers for their role in a fraud case involving Charlie Javice, a former CEO once hailed as a "wonder CEO. " This case has raised concerns about internal controls and oversight at the bank[6].
No safety recalls reported
