Auto Insurance
Geico

Geico

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File Insurance Claim Geico

How to File Insurance Claim

  • Phone call
  • Online via geico.com
  • GEICO Mobile App

Best time to call: Early morning (before 10 AM) for shortest hold times[1].

💡 Pro Tips
  • Filing online or via the GEICO Mobile App is usually quicker and more efficient than by phone[1][3].
  • Gather all documentation—police report, photos, policy info—before filing for a smoother process[1][2][3].
  • If calling, have your policy number and accident details ready to expedite the process[1][2].
  • Claims filed after 8 PM may get a callback the next morning[3].
⚠️ Watch Out For

❌ No fee to file a claim, but you may have to pay your policy deductible[1].

🎁 Common Retention Offers

Geico may offer these to keep you:

  • Low settlement offers initially[2].
  • Occasional offer to expedite settlement if you accept quickly[2].

💡 Only accept if it truly meets your needs!

Customer Reviews

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News & Safety Alerts

Recent News 5

general
20 hours ago

Mixed to Negative Customer Claims Satisfaction for Geico in 2025

Geico received mixed to negative reviews on claims satisfaction, scoring 692 out of 1,000 in J. D.

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general
20 hours ago

Geico Scores Below Average in 2025 Insurance Shopping Study

In J. D.

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breach
20 hours ago

Geico Mobile App Security and Performance Recognition

Geico’s mobile app was recognized for top performance in mobile app security and user experience, ranking highest among carriers for mobile app performance. This reflects Geico’s efforts to enhance digital security and customer service through its app, which is important for policy management and claims filing[7][3].

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lawsuit
20 hours ago

No Current Major Legal Settlements or Class Action Lawsuits Against Geico

While there are class action lawsuits involving other insurers and healthcare companies, no recent class action lawsuits or major legal settlements involving Geico have been reported. Past claims about Geico misleading customers on accident forgiveness have been noted but no new developments surfaced in the latest news[4].

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recall
20 hours ago

No Announced Price Increases or Policy Changes Affecting Geico Customers in 2025

There are no recent announcements regarding price hikes, fee increases, or significant policy changes from Geico that would directly impact current customers as of 2025[2][6]. In summary, the latest consumer-impacting news about Geico centers on mixed customer satisfaction with claims handling and insurance shopping experience, strong financial stability, and recognition for mobile app security.

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Safety Recalls

No safety recalls reported