Best time to call: Early morning (before 10 AM) for shortest hold times[1].
❌ No fee to file a claim, but you may have to pay your policy deductible[1].
Geico may offer these to keep you:
💡 Only accept if it truly meets your needs!
Geico received mixed to negative reviews on claims satisfaction, scoring 692 out of 1,000 in J. D.
In J. D.
Geico’s mobile app was recognized for top performance in mobile app security and user experience, ranking highest among carriers for mobile app performance. This reflects Geico’s efforts to enhance digital security and customer service through its app, which is important for policy management and claims filing[7][3].
While there are class action lawsuits involving other insurers and healthcare companies, no recent class action lawsuits or major legal settlements involving Geico have been reported. Past claims about Geico misleading customers on accident forgiveness have been noted but no new developments surfaced in the latest news[4].
There are no recent announcements regarding price hikes, fee increases, or significant policy changes from Geico that would directly impact current customers as of 2025[2][6]. In summary, the latest consumer-impacting news about Geico centers on mixed customer satisfaction with claims handling and insurance shopping experience, strong financial stability, and recognition for mobile app security.
No safety recalls reported