What is Progressive's customer service phone number?

Progressive customer service phone number is 1-800-776-4737. Average wait time is 5 minutes.

How long is the average wait time for Progressive customer service?

The average wait time for Progressive customer service is 5 minutes. Difficulty level: Easy.

✨ Auto Insurance

Progressive

Q: What is the best time to call Progressive customer service?

The best time to call Progressive is Early weekdays (Monday–Thursday, 8–11 am local time) to avoid peak call volume to minimize wait times.

Complete customer service guide. Skip the hold times with AI.

Avg. Hold Time

5 minutes

Difficulty

Easy

Phone

1-800-776-4737

Get AI Help No hold music. No hassle. Just results.

News & Safety Alerts

Recent News 2

breach

1 month ago

Progressive Ranks Highest for Mobile Web Experience in Insurance Sector

Progressive tied with GEICO for first place in the Q3 2025 Mobile Insurance Scorecard for overall mobile user experience. Progressive leads specifically in mobile web performance, highlighting its enhanced mobile security features and expanded support for Spanish-speaking consumers[6].

recall

1 month ago

Industry Context: Other Companies Facing Recalls and Safety Issues

Mack and Volvo are recalling over 6,000 trucks due to trailer light failures caused by faulty body control modules[3]. - Venclose digiRF Generators are under a Class 2 recall due to software issues affecting device operation[1].

Safety Recalls 1

Unknown

Recall #13116

February 6, 2013

Recall 13116

Hazard

The jar lifter handle can detach over time due to a missing stainless steel core in the hinge. This can cause the tongs to fail to grip and allow a jar being lifted to fall, posing a laceration hazard to the user.

Injuries reported: Progressive International has received no reports of injury or property damage.

What to do

Consumers should immediately stop using the jar lifter and contact Progressive International Corporation for a free replacement.

View Full Recall Details →

File Insurance Claim Progressive

📞 How to File Insurance Claim

✅ Phone (24/7 claims hotline)
✅ Website (progressive.com/claims)
✅ Mobile App
✅ Agent

Phone: 1-800-776-4737

Website: https://www.progressive.com

Best time to call: Early weekdays (Monday–Thursday, 8–11 am local time) to avoid peak call volume

💡 Pro Tips

Gather evidence and detailed documentation immediately after an incident (photos, witness info) before filing[1][2].
Submit your claim promptly—delays can hurt your case and payout[1].
Never admit fault or speculate on causes in any statement to an adjuster[1].
Keep detailed records of all communications and submitted documents with Progressive[1].

⚠️ Watch Out For

❌ Deductibles on your policy apply[2].

❌ Possible out-of-pocket repair costs exceeding coverage limits[2].

🎁 Common Retention Offers

Progressive may try to keep you with:

Rental car reimbursement (if included in policy)[2].
Gap coverage for totaled vehicles (if purchased)[2].

Only accept if it truly meets your needs!

Customer Reviews

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