Best time to call: Early morning (8–10 AM local time) typically has the shortest hold times; filing online or via app is available 24/7 and preferred.
❌ Watch for your policy deductible, which you may owe based on the nature of your claim.
❌ Review your policy for possible fees related to rental car reimbursement or special services.
Liberty Mutual may offer these to keep you:
💡 Only accept if it truly meets your needs!
On September 30, 2025, Liberty Mutual introduced a new flagship global cyber product suite offering comprehensive first- and third-party cyber coverages. These products include coverage for personal losses of executives due to cyberattacks, quantum computing risks, generative AI, and first-party property damage.
Recent complaints filed with the Better Business Bureau (BBB) highlight disputes over Liberty Mutual’s handling of auto insurance claims. One complaint from late August 2025 involves Liberty Mutual allegedly recording incorrect accident dates and denying coverage improperly.
Liberty Mutual Investments partnered with Landmark Properties to form joint ventures focused on developing student housing. This business move reflects Liberty Mutual’s expansion into real estate investment and development sectors, though it is unrelated to insurance product recalls or consumer safety issues[6].
While Liberty Mutual is involved in insurance litigation and product liability defense for clients, no specific new lawsuits or settlements involving Liberty Mutual itself have been reported recently. Industry sources note the importance of coverage for product recalls and liability claims, which Liberty Mutual likely addresses through its commercial general liability policies[3][9].
No safety recalls reported
