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Johns Hopkins

Johns Hopkins

Complete customer service guide. Skip the hold times with AI.

Avg. Hold Time
10 minutes
Difficulty
Medium
Phone
443-997-1700
Get AI Help No hold music. No hassle. Just results.

News & Safety Alerts

Recent News 3

recall
1 month ago

Study Highlights Recall Risks in AI-Enabled Medical Devices Linked to Johns Hopkins Expert

A recent JAMA Health Forum study led by Tinglong Dai, a professor at Johns Hopkins Carey Business School, found that recalls of FDA-cleared AI medical devices are uncommon but tend to occur early after clearance. Most recalled devices lacked clinical validation and were predominantly from publicly traded companies.

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general
1 month ago

Johns Hopkins Bloomberg School of Public Health Monitoring Measles Outbreak

Johns Hopkins’ Bloomberg School of Public Health is actively monitoring the ongoing measles outbreak in the U. S.

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recall
1 month ago

FDA Medical Device Safety and Recall Information Accessible via Johns Hopkins Library Resources

Johns Hopkins provides access to FDA medical device safety data, including recalls and adverse event reports, through its biomedical engineering and design guides. This resource includes the MAUDE database, which tracks medical device reports submitted to the FDA, supporting research and awareness of device safety issues[4].

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Book Appointment Johns Hopkins

📞 How to Book Appointment

  • ✅ Phone (primary: 443-997-1552 for most specialty clinics)
  • ✅ Fax medical records for review (required prior to booking for most specialty clinics)
  • ✅ Coordinator will call you after records are reviewed to book appointment
  • ✅ In-person assistance for international patients (via Johns Hopkins International)
  • ✅ Patient MyChart portal for some departments (primarily for follow-ups or returning patients)

Phone: 443-997-1700

Website: https://www.jhu.edu

Best time to call: 10:00am–11:00am or 2:00pm–4:00pm, Monday through Friday, to minimize hold time and reach scheduling staff.

💡 Pro Tips

  • Ensure your referring physician faxes all required records ahead of time to 410-367-2371; appointments are not booked until after physician review.
  • Call during mid-morning (around 10-11am) or mid-afternoon (2-4pm) to avoid peak phone traffic.
  • Prepare a complete list of all medications and updated medical records for your appointment.
  • Arrive at least 30 minutes before your appointment for registration and parking.
  • For specialized clinics (Arthritis, Lupus, Vasculitis), expect initial approval and intake coordination before finalizing date/time.
  • Bring your insurance card, photo I.D., co-payment, and a list of doctors to whom records should be sent.
  • For last-minute cancellations or rescheduling, call at least 24 hours in advance to avoid penalties.

⚠️ Watch Out For

❌ Parking fees (up to $8, cash only at some locations)

❌ Co-payment due at time of visit (varies by insurance)

❌ Possible out-of-network or referral requirement fees if your insurance plan is not accepted

🎁 Common Retention Offers

Johns Hopkins may try to keep you with:

  • Flexible rescheduling if cancellation is made with notice
  • Assistance re-coordinating records and future bookings if review is delayed

Only accept if it truly meets your needs!

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