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Healthcare
Massachusetts General Hospital

Massachusetts General Hospital

617-726-2000
10-20 minutes hold
Medium
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Cancel Massachusetts General Hospital

How to Cancel

  • Phone
  • Email
  • In-person visit to Wang Ambulatory Care Center (Room 018)
  • Patient Gateway Portal

Best time to call: Early morning (after lines open), Monday-Wednesday

▶ 💡 Pro Tips
  • Prepare your medical record number and appointment details before calling.
  • If cancelling an appointment, request written/email confirmation.
  • For quick cancellation, use Patient Gateway portal if you are enrolled.
  • Patient and Family Relations is best for complaint or complex cancellation issues.
▶ ⚠️ Watch Out For

❌ Late cancellation or no-show fees may apply for appointments—confirm with scheduling office.

▶ 🎁 Common Retention Offers

Massachusetts General Hospital may offer these to keep you:

  • Staff may offer to reschedule instead of cancel, but typically do not offer incentives for keeping medical appointments.

💡 Only accept if it truly meets your needs!

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News & Safety Alerts

Recent News

No recent news available for Massachusetts General Hospital

Safety Recalls

No safety recalls reported

Contact Info

Phone
617-726-2000
Avg Metrics
Hold Time 10-20 minutes
Difficulty Medium

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