Best time to call: Mid-morning (10 a.m. – 11:30 a.m.) or early afternoon (after 1:30 p.m.) on Tuesday through Thursday for shorter wait times.
❌ Standard copay, coinsurance, or deductible may apply to in-person visits.
❌ No additional cost for phone or video appointments for most health plans.
A California woman has filed a lawsuit against Kaiser Permanente, alleging that she developed debilitating brain tumors after using the contraceptive Depo-Provera, which was prescribed and administered through Kaiser facilities. The lawsuit also accuses Kaiser of promoting Depo-Provera as safe despite knowing its risks.
Kaiser Permanente's commercial and Medicare plans have been rated among the highest in the nation for quality and service by the National Committee for Quality Assurance (NCQA). This recognition underscores Kaiser's commitment to delivering high-value care through innovation and patient-centered approaches.
New restrictions under California's CalAIM program will limit private health care competition, with Kaiser Permanente being one of the few providers allowed to serve new Medi-Medi patients in certain counties. Critics argue that these restrictions could reduce care options and increase costs.
An arbitration case was filed against Kaiser Permanente Group, Inc. in the California Northern District Court on September 30, 2025.
While there are no specific recent incidents of product recalls or safety issues, Kaiser Permanente continues to emphasize its commitment to patient safety and quality care. This is reflected in its high ratings from NCQA and its focus on evidence-based treatments.
No safety recalls reported
