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Mount Sinai

Mount Sinai

Complete customer service guide. Skip the hold times with AI.

Avg. Hold Time
5-10 minutes
Difficulty
Medium
Phone
212-241-6500
Get AI Help No hold music. No hassle. Just results.

News & Safety Alerts

Recent News 9

lawsuit
1 month ago

Mount Sinai Meta Pixel Lawsuit: Patient Privacy Concerns

In October 2023, Weitz & Luxenberg filed a class action lawsuit against Mount Sinai Health System for allegedly sharing patient private medical information illegally using Meta (Facebook) pixels. The lawsuit claims invasion of privacy and violation of confidentiality.

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general
1 month ago

Mount Sinai Study Links Acetaminophen to Neurodevelopmental Disorders

A study by Mount Sinai found that prenatal exposure to acetaminophen may increase the risk of neurodevelopmental disorders, including autism and ADHD. This research has sparked significant interest and debate in the medical community.

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general
1 month ago

Mount Sinai Expands Services with New Facilities

Mount Sinai continues to expand its healthcare services through new facilities and partnerships. This includes a network of hospitals and specialized centers that enhance patient care options.

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general
1 month ago

Mount Sinai's Role in Medical Research and Innovation

Mount Sinai is actively involved in cutting-edge medical research and innovation, contributing to advancements in healthcare technology and treatments. This includes collaborations with other institutions and companies to improve patient outcomes.

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lawsuit
1 month ago

Data Privacy Concerns and Legal Actions

The lawsuit against Mount Sinai for data privacy violations highlights the importance of protecting patient information. This incident may lead to policy changes and increased vigilance in data security practices.

Read more →

Book Appointment Mount Sinai

📞 How to Book Appointment

  • ✅ Phone call
  • ✅ Online booking via MyChart platform
  • ✅ MyMountSinai app (virtual care)
  • ✅ Physician referral line

Phone: 212-241-6500

Website: https://www.mountsinai.org

Best time to call: Weekday mornings, before 10 am for shortest hold times.

💡 Pro Tips

  • Call before 2 pm for same-day appointments for quickest access.
  • Have your insurance information and personal details ready when calling.
  • If you already have a Mount Sinai doctor, request to connect directly with their office.
  • Use the MyMountSinai app for fastest scheduling and care communication.
  • For routine care, book online or through the app to avoid hold times.

⚠️ Watch Out For

❌ Co-pays or deductibles depending on insurance.

❌ Possible facility fees for in-person care.

❌ Additional charges for out-of-network services or non-covered care.

🎁 Common Retention Offers

Mount Sinai may try to keep you with:

  • If you have an existing physician, they may work to fit you in quickly or refer to another Mount Sinai specialist.
  • Patient Relations may assist with coordination and escalate urgent needs.

Only accept if it truly meets your needs!

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