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UCSF Health

UCSF Health

Complete customer service guide. Skip the hold times with AI.

Avg. Hold Time
5–10 minutes
Difficulty
Medium
Phone
(415) 476-1000
Get AI Help No hold music. No hassle. Just results.

News & Safety Alerts

Recent News 4

recall
1 month ago

UCSF Study Advances Gene Therapy for Neurological Disorders

UCSF researchers published a landmark study demonstrating functional rescue of SCN2A gene loss-of-function using CRISPR activation technology. This breakthrough highlights potential new therapies for neurodevelopmental disorders and epilepsy, with no safety issues reported.

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recall
1 month ago

UC System Labor Disputes Impacting UCSF Staff and Services

The University of California, including UCSF, faces labor disputes with unions such as UPTE-CWA 9119 over hiring freezes and healthcare cuts. These disputes could indirectly affect patient care and staff conditions at UCSF hospitals, though no direct consumer complaints or safety incidents have been reported[5].

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recall
1 month ago

No UCSF-Related Consumer Complaints or Legal Settlements Found

Recent consumer complaints and lawsuits reported in the health sector do not involve UCSF Health. For example, lawsuits related to Pfizer’s Oxbryta drug recall are separate from UCSF[1], and Walmart or Costco consumer issues do not involve UCSF[2][3][4].

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recall
1 month ago

No UCSF Data Breaches or Security Incidents Reported

There are no current reports of data breaches, security incidents, or service outages affecting UCSF Health in the latest news. In summary, UCSF Health currently has no publicized product recalls, safety defects, or consumer complaints.

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Book Appointment UCSF Health

📞 How to Book Appointment

  • ✅ Phone call
  • ✅ Online (MyChart platform)
  • ✅ In-person at clinic front desk

Phone: (415) 476-1000

Website: https://www.ucsfhealth.org

Best time to call: Weekday mornings before 10 a.m. (typically lowest call volumes)[2][4].

💡 Pro Tips

  • Have your insurance card and personal ID ready before calling or scheduling online[3].
  • If new to UCSF, ask for the New Patient Coordinator when calling[1].
  • Use MyChart for faster online self-scheduling and access to prep details[3].
  • Choose early weekday mornings for shorter hold times.
  • Check specific department hours before calling (most lines open Mon-Fri, 8 a.m. to 5 p.m.)[2][4][5].

⚠️ Watch Out For

❌ Standard copays/deductibles for visits per your insurance plan.

❌ Possible late cancellation or no-show fees (varies by department).

🎁 Common Retention Offers

UCSF Health may try to keep you with:

  • Assistance with appointment rescheduling.
  • Flexible telehealth or virtual visit options as alternatives to cancellation[5].

Only accept if it truly meets your needs!

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